Privacy Policy
At Decoriums Online, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using decoriums.online, you agree to the practices described in this policy.
1. Information We Collect
When you visit decoriums.online, we may collect the following types of information:
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Personal Information: When you place an order or create an account, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
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Payment Information: We use secure third-party payment processors (such as PayPal, Stripe, etc.) to process payments. We do not store your payment card details directly, but we may collect billing information for transaction purposes.
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Browsing Data: We may automatically collect certain information about your use of our website, including your IP address, browser type, device information, pages visited, and the time spent on the site. This data helps us improve your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process your orders: We use your personal information to complete and fulfill your orders, including delivering products to your address and sending you order updates.
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To improve our website: Your browsing data helps us understand how users interact with our site so we can make improvements and offer a better shopping experience.
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For customer support: We may use your contact details to respond to inquiries, resolve issues, or provide assistance regarding your orders or account.
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To send marketing communications: With your consent, we may send you newsletters, promotions, or other marketing communications related to our products and services. You can opt out of these communications at any time by unsubscribing.
3. How We Protect Your Information
We take security seriously and implement a variety of technical and organizational measures to protect your personal data. These include:
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Encryption: All sensitive information, such as payment details, is transmitted securely using SSL (Secure Socket Layer) encryption.
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Secure Payment Processing: We use third-party payment processors that comply with industry standards to ensure your payment information is handled safely.
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Access Control: Only authorized personnel have access to your personal data for the purposes described in this Privacy Policy.
While we take reasonable measures to protect your information, no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
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Service Providers: We may share your information with companies that help us operate our business, such as shipping carriers, payment processors, and email service providers. These third parties are obligated to use your data only for the purposes we specify.
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Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or respond to legal claims.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. By using our website, you consent to the use of cookies.
You can control cookie settings through your browser settings. However, disabling cookies may affect certain features of the website and your ability to make purchases.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can update or correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain data for legal or accounting purposes).
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Opt-out of Marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe link in the email or contacting us directly.
To exercise these rights, please contact us at decoriumsonline@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update this policy, we will post the updated version on our website and indicate the date of the last revision. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please feel free to contact us:
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Email: decoriumsonline@gmail.com
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Phone: 03359753273
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Address: Canal Bank Rd, Lahore 54000, Pakistan